Frequently Asked Questions
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Note: All prices in US Dollars

What is your return policy?

We are sure that once you receive your jewelry, you will not want to return the jewelry.  If, however, it should be necessary for you to return the product, in order to receive credit on your credit card, we ask that the merchandise be returned to us within 10 days, in the same condition sent and in the packaging it was received.  Customer will bear the cost of shipping.

If the product should be damaged in shipping(package is smashed), customer should file a claim with USPS, United States Parcel Service.


How long will it take my order to arrive?

Most orders will arrive within 5 to 10 business days.


What are you shipping rates?

Cost for shipping and handling is as follows:
                Shipping and Handling, USPS Priority Mail (3-5 day delivery in most zones):

                 up to 13 oz         $5.95 

                Most packages will be under 13 oz.   Charge for heavier packages:                        

                14 oz - 2 lbs        $7.95

 

Do you charge sales tax?

Residents of Kansas will pay 7.8% during checkout.


Is your site secure?

Yes!  Our site is hosted on secure servers and our checkout process is encrypted for your protection.


What if I can't find what I'm looking for?

Please contact us so we can assist you.